Postal

The UADM tightly cooperates with the national post operator “Ukrpochta” and contributes to the service quality improvement.

Viktoriya Sivokon (viktoriya_sivokon@rd.com), Production Manager of Reader’s Digest, Ukraine, is the UADM Vice-President responsible for mailing issues.

Achievements:

• Based on the consolidated information from the mail order commerce companies, the draft of annex on range of discounts to the document “The procedure of cutting tariffs for corporate customers of Ukrpochta” was elaborated;
• We have held the negotiations with Ukrpochta on cooperation concerning the tariff policy and services adapting for corporate customers;
• We checked the time of delivery of simple written correspondence in Ukraine and verified if it corresponds to the declared standards;
• We carried out an independent polling of inhabitants of Ukraine about the state of their mailboxes and the influence of the mailbox on the subscription to periodicals; together with the Ukrpochta and Ukrainian Association of Periodical Publishers we carried out a Pan-Ukrainian monitoring of the state of mailboxes in residential houses;
• We optimized the service “Keeping the posting at a post office”;
• The improved  procedure of transmitting information about processed mail orders to the corporate customers;
• The improved system of tracking the registered postings of Ukrpochta – we adapted the system to the automated uploading of information about parcels and downloading the information about delivery state in a single file.

Please contact our UADM Vice-President responsible for mailing issues for all proposals related to the postal initiatives!