Call Center

The UADM actively participates in the development of call-centre market by carrying out researches, favoring communication of experts of this field.

Achievements:

• The meetings of Hot Skills – the club of call-centre leaders – are held regularly;
• Surveying of the phone service quality of companies working in catalogue commerce, telecommunications field, internet-shops;
• Researching the volume of outsourcing contact-centres market in Ukraine.

Please contact our Head of Call Centre Section for any proposals in this field!